Apple embarrassed my nose
Yesterday at 12.02Pm I plugged out the charger from my lovely Powerbook and Boom the battery wasn’t charged, or let me say it wasn’t working at all, And as usual I BoZed and Kept swearing on my Rocking Luck.
At 3.46pm, I remembered that I had an Apple care protection warranty on my PowerBook, so I called them the left me on hold for only (30sec)! and then they hooked me up with (Elan), Who was extremely funny guy. He kept telling jokes while he was finishing the prosier. Suddenly my phone get disconnected and I got upset again because I need to re-explain all what I just have just explained when I call the back again, But guess what happened? Elan called me huh he told me that it will be shipped with in 3 business days and I had to return the original battery. It was ok but I am traveling back home in a week! Is it going to make it before I leave!
Today at 2.00pm I waked up and checked my e-mail to check if they have shipped it yet. Then a big BOOOM happen, the battery has delivered :D and all what I need to do is to pick it up from the front disk.
Thanxz Apple you really do Care.
P.S: If I haven’t returned the original battery they will charge me $148.00
Got to love Apple Care, it costs a bit extra but it gives you 3 years of love.
Comment on December 14, 2005 @ 8:08 am
Yeah, Thanxz for the recommendation :)
Comment on December 14, 2005 @ 11:35 am
Yeah. Dell is the only company I know that’s almost as good as Apple with their customer service. Too bad I don’t like Mac :P
Comment on December 17, 2005 @ 9:01 pm
McArabian, Yeah dell too is good at customer service’s Bas apple still the greatest in my opinion :D
Comment on December 17, 2005 @ 9:25 pm
[...] been having a problem with my PowerBook battery for more than a year! I’m having the same problem I had when I first got my Mac, the battery runs out so fast and the computer shuts down with-out warning. So, I decided to call [...]
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